Firmness
Medium Soft
Type
Hybrid
Depth (cm)
23
Number of Layers
6
Trial Period (nights)
100
Warranty (years)
5
Price Range
£234 to £388
Best Sleeping Position(s)
Certifications
Assessed from the specification published by Mattress Online, captured September 2026, and from regular price comparison across our UK retail partners.
This mattress makes sense if you want a softer-feeling hybrid without a premium price. The e-pocket sprung core reacts to movement as you sleep, which means less disturbance if you share a bed with a restless partner, while the micro e-pocket springs above it create a cradled feel around your shoulders and hips. The knitted cover is designed for airflow and breathability, helpful if you tend to sleep warm. It carries a 5-year guarantee and Jay-Be is a National Bed Federation Approved Brand. Buy through Mattress Online and you also get a 100-night trial and free delivery to most locations, though those are the retailer's terms rather than the brand's, so check before buying elsewhere.
Key Features & what's inside
- Knitted cover. A soft knitted finish that adds cosiness and warmth, which means the surface feels inviting from the first night. It's designed for enhanced airflow and breathability too.
- Advanced e-Fibre layer. An advanced e-fibre comfort layer sits just beneath the cover. This is where much of the softer initial feel comes from.
- Rebound e-Fibre layer. A layer of rebound e-fibre adds a finishing touch of support beneath the comfort layer, which means the softness doesn't turn into sinking.
- Micro e-pocket springs. An additional layer of micro e-pocket springs creates a cradled feel. In practice, this means the mattress contours more closely around pressure points like shoulders and hips.
- e-pocket sprung core. The main e-pocket sprung core reacts to your movements as you sleep, supporting your shape. Because the springs work independently, movement on one side transfers less to the other.
- High density e-fibre base layer. The whole build sits on a high density e-fibre base layer, giving the springs a stable foundation to work from.
Layer details from mattressonline.co.uk product page, September 2026.
Who's it NOT for?
If you prefer a firm surface, or you're a heavier sleeper who needs more pushback, this soft to medium feel probably isn't for you. Front sleepers, who generally need a firmer base to keep the spine level, may also struggle. And at 23cm deep, it's slimmer than some hybrids, so check your preferred sheet depth.
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Is the Jay-Be 2000 Hybrid e-Pocket mattress soft or firm?
The product page lists it as soft to medium, also described as medium-soft. Either way, it sits at the gentler end of the scale, which suits side sleepers and lighter builds. If you like a firm, supportive-feeling surface, this is not the one.
How many springs does the Jay-Be 2000 Hybrid have?
It has 2,000 springs in total, combining a micro e-pocket spring layer for a cradled surface feel with an e-pocket sprung core that responds to your movements through the night.
Does the Jay-Be 2000 Hybrid come with a trial period?
Mattress Online lists a 100-night trial with this mattress. That's the retailer's own offer rather than a Jay-Be guarantee, so if you buy from a different shop, check their returns terms before ordering.
How long is the guarantee on the Jay-Be 2000 Hybrid?
The Mattress Online listing states a 5-year guarantee, and the same guarantee period appears in other retailer listings.
What sizes does the Jay-Be 2000 Hybrid come in?
It's available in UK Single, Small Double, Double and King, priced from £234 to £388 depending on size. There's no Super King option, so couples wanting maximum space will need to look elsewhere.
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