Review updated on May 01, 2024

Otty Pure Plus Hybrid Bamboo & Charcoal Premium Mattress review

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Should I buy an Otty Mattress?

The Otty mattresses rate highly with consumers and are particularly supportive for those with back and neck pain. The mattresses are considerably firmer than many other bed in a box brands, which some sleepers find takes a little getting used to. But once they’ve adjusted, customers report that the mattresses are extremely comfortable and offer support for all sleeping positions.

Because of the firmness of the mattresses there is minimal motion transfer, making them an ideal choice for those who share a bed with a restless sleeper. They also have excellent edge-to-edge support, meaning that they aren’t prone to sagging or developing ridges. The Otty also rates as one of the best brands for keeping sleepers cool at night, meaning it’s a great option if you get hot at night.

Otty mattresses are a popular choice with much to recommend them. The only downside for some people is that they may find them a little too firm. Apart from this, they’re an excellent choice.

Otty Pure Plus Hybrid Bamboo & Charcoal Premium Mattress Reviews

Various magazines and newspapers have conducted a Otty Pure Plus Hybrid Bamboo & Charcoal Premium Mattress review and in general, the Otty Pure Plus Hybrid Bamboo & Charcoal Premium Mattress gets extremely positive reviews from customers.

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Good Housekeeping praised the Otty mattress, saying: Our testers found this mattress 'cosy, luxurious and is extremely comfortable', with one noting they are normally hesitant to recommend any product to a friend but on this occasion, they would happily make an exception!

Good Housekeeping

The Evening Standard rated the Otty: Perfect for every sleep position, side, back and front, the Otty Hybrid offers medium firmness and optimum support so your shoulders, back and spine feel like they are always cared for.​

Evening Standard

The Independent rated the Otty as one of its best mattresses of 2020: With this firmer mattress, you can literally feel it adapting to your body shape as you move, giving it a feel unlike any other bed-in-a-box mattress we tested. It’s particularly supportive for your spine and brilliant for those who sleep on their back. It’s got good temperature control too, thanks to a cool blue gel layer at the top, while the remaining four layers – including pocket springs and memory foam – have great longevity with no sagging or softening even years later.

The Independent

Fantastic mattress, the best I’ve ever tried. I had been getting terrible back and neck pain but this disappeared after just a few days of using this mattress. It’s supportive yet soft and keeps you cool at night, especially on warm summer evenings. I would 100% recommend. (July 2020)

Otty Customer

It is a firm mattress but so comfortable and most importantly supportive. All those little aches disappear after a night on an OTTY. Quite simply the best mattress I have ever owned. (June 2020)

Otty Customer

I love the mattress. Feels firm but moulds to your body. It seems to have sorted my back and neck pain which I was suffering from in the mornings. The removable washable top makes it feel clean and fresh. (June 2020)

Otty Customer

I absolutely love this. I bought the hybrid mattress because I have suffered with back and shoulder pain for many years and had read the reviews saying that this style of mattress can help. I have to say after a week of sleeping on this I no longer have any problems and I sleep like a baby. It’s the most comfortable mattress I’ve ever slept on and would highly recommend it. (May 2020)

Otty Customer

We went from a different branded hybrid mattress, that looked similar on paper, and the difference was incredible. The Otty Hybrid has that great balance of firmness to support my back but also the softness to absorb any movement. Honestly very pleased. (April 2020)

Otty Customer

This is an excellent mattress. As a side sleeper I was afraid it would be too hard, but it is not. It is firm, comfortable and not too hot. The springs are silent and you would not know they were there. The delivery driver, who was collecting and delivering for several mattress manufacturers, said that this was the one mattress that he had never had to collect again under a 100-day return policy. (March 2020)

Otty Customer

I haven’t been able to sleep on my right side for a long time due to hip pain but from the first night I've slept pain free and waking up in the morning like a new woman! My hubby and I have slept soundly all night every night! (January 2020)

Otty Customer

Otty Pure Plus Hybrid Bamboo & Charcoal Premium Mattress prices & sizes

Looking to save money on a Otty Pure Plus Hybrid Bamboo & Charcoal Premium Mattress? Below are the latest prices and available sizes from popular retailers.

Otty Pure Plus Hybrid Bamboo & Charcoal Premium Mattress - UK Single
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Otty Pure Plus Hybrid Bamboo & Charcoal Premium Mattress - UK Single
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Otty Pure Plus Hybrid Bamboo & Charcoal Premium Mattress - UK Double
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Otty Pure Plus Hybrid Bamboo & Charcoal Premium Mattress - UK Double
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Otty Pure Plus Hybrid Bamboo & Charcoal Premium Mattress - UK King
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Otty Pure Plus Hybrid Bamboo & Charcoal Premium Mattress - UK King
Buy now
Otty Pure Plus Hybrid Bamboo & Charcoal Premium Mattress - UK Super King
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Otty Pure Plus Hybrid Bamboo & Charcoal Premium Mattress - UK Super King
Buy now

Otty Mattress layers in detail‍

As previously mentioned, Otty make three mattresses. Let’s look at them in more detail.

Layer & construction details
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Memory foam quilted cover

Top Layer

Bamboo memory foam

Layer 2

Up to 2,000 encapsulated 8cm pocket springs

Layer 3

High density support foam

Layer 4

High density support foam

Layer 5

Up to 2,000 high tencile pocket springs

Layer 6

High density base foam & side support

Firmness, Comfort & Support

It's important to make sure that you choose the right firmness and support for your needs when you pick a mattress. Our handy bullet points below condense the important information.
Firmness, comfort & support details
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  • Otty mattresses rate highly for all sleepers and rate very well with side sleepers, who often find it hard to get a supportive mattress to suit.
  • Otty’s two hybrid mattresses are much firmer than many other bed in a box brands, but are extremely supportive. The Flex Memory Foam does not have pocket springs, so is a little softer in feel.
  • There is minimal motion transfer with all Otty mattresses as they are designed to offer the same level of support across the entire mattress.
  • Otty mattresses rate very highly for supporting those who are prone to back and neck ache, with the firmer mattresses helping to alleviate the problems.

Otty Mattress Discount Codes & Deals

Otty frequently offer voucher codes, giving customers generous percentage discounts on their mattresses and sleep bundles. You'll also find money-off offers if you spend a certain amount with them. Below are the current offers available through Otty.

Sorry we couldn't find any vouchers at this time
See all mattress discounts & offers

Recommended Products by Otty

As well as their mattresses, Otty also sell a bed frame and pillows Below is a selection of popular products from Otty.

Other Mattresses by Otty

As well as the Otty Pure Plus Hybrid Bamboo & Charcoal Premium Mattress, Otty also offer different mattresses.

Other benefits of buying an Otty Mattress


Free delivery


10-year guarantee

Trial Period

100 nights


Credit / debit card or up to 12 months interest free credit.

Otty Mattress FAQ's

From delivery to returns and refunds, here are the most frequently asked questions from customers about Otty mattresses.

Trial & Guarantee
How does Otty’s 100-night trial work?
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Otty’s trial period allows you to test drive any Otty mattress for 100 nights so you can decide if it’s right for you. The trial starts from the day of delivery and, if you decide that the Otty isn’t right for you, you can get it touch with the customer service team for a collection and full refund.

How does Otty’s 10-year guarantee work?
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Your 10-year guarantee starts as soon as you receive your Otty mattress. Otty’s guarantee covers manufacturing defects but not normal wear and tear.

What are Otty’s delivery costs?
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Standard weekday delivery is free. Premium delivery costs £10, a standard Saturday delivery costs £20 and a premium Saturday delivery is £30.

How long does Otty’s delivery take?
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If you place your order before 1pm Monday to Friday, Otty’s couriers will contact you directly to organise a delivery date and time slot.

Will the couriers take my Otty mattress to my bedroom?
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If you choose premium delivery, your mattress will be delivered to a room of your choice. Standard delivery only includes delivery to your door.

Can Otty collect my old mattress?
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Otty can collect your old mattress and take it away for a cost of £40.

Receiving your mattress
Is there a right way to unpack the Otty mattress?
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The Otty mattress is packed for convenience. Just unbox, roll the mattress out, remove the plastic wrap and the mattress is ready for sleeping. The mattress should not be left in its box for any longer than 1 month. You should wait 4 hours before sleeping on your Otty, to allow it to expand to its full height.

Returns & refunds
How do I return my Otty mattress?
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All returns are free of charge. Simply email your return request to, call the customer service team on 01133 202 490 or use the online chat system at As soon as your Otty product has been collected and passed inspection, you’ll be issued a refund via your original payment method. This can take up to 5 working days. If you’ve paid by finance Otty will cancel the agreement and all instalments will be refunded within 14 working days.

About the mattress
How can I wash the Otty mattress?
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Otty recommend using a mattress protector to help keep your mattress in top condition. The cover can also be removed and washed at 40 degrees.

What base should I put my Otty on?
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Otty mattresses work on many bed frames including adjustable beds.


Richard Plumridge

Richard is passionate about helping people get a better night's sleep. As someone who has struggled with sleep and spent a lot of time researching the perfect mattress, Richard has built an in depth understanding of the merits of each mattress brand and what to look for to help you find your perfect sleep.

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