Refunds

The money returned to a customer after a return.

Examples and Applications

Refunds are often offered by mattress companies during trial periods, allowing customers to return the mattress if it doesn’t meet their expectations.

Benefits and Drawbacks

Refunds provide peace of mind and risk-free trials, though some policies may have hidden fees or conditions.

Related Concepts

Related to sleep trials, returns, and customer service.

Other glossary terms